Call us on 01942 887920

Free mainland shipping on all orders over £75 +VAT to most UK postcodes (excludes NI and Ireland – see delivery page for details)

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

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If you need to swap an item

Returns and Exchanges

Need to return a product? No problem! Hopefully you’ll never need to return an item, however, if you do, it is our aim to make this process as easy as possible.

Please click link Return an item

Need to return a product? No problem! Hopefully you’ll never need to return an item, however, if you do, it is our aim to make this process as easy as possible.

Please click link Return an item

No problem! Hopefully you’ll never need to return an item, however, if you do, it is our aim to make this process as easy as possible.

Please click link Return an item

Builders Super Store, Lime St, Tyldesley, Manchester M29 8EN (This MUST be recorded delivery)

Best and quickest way to get support is on our live chat Monday – Friday 7AM – 5PM

Live chat

Or email us at info@builder-superstore.co.uk

Let us know ASAP via

Best and quickest way to get support is on our live chat Monday – Friday 7AM – 5PM

Live chat

Or email us at info@builder-superstore.co.uk

Yes you can

Best and quickest way to get support is on our live chat Monday – Friday 7AM – 5PM

Live chat

Or email us at info@builder-superstore.co.uk

You cant pre order but you can get leave your email so it let you know when they are back in stock

Returns

To return an item please please click the button below

Payments & Delivery

A delivery charge of £5.99 ex VAT to all orders under £75.00 to UK Mainland. Please see our delivery options above for full details. There are some exclusions.

We are currently experiencing significant delays on Snickers, Mascot and Carhartt stock due to current worldwide shipping delays. 

All UK and European orders are shipped with & FedEx, DPD, Tuffnells & DX. You will receive an email or text message when they leave us (Fedex & DPD)

Delivery Times (All Clothing Snickers / Mascot / Carhartt)

  • Orders received by 2.00pm, Monday to Thursday – (We always aim for next day delivery BUT can be 3 to 5 working day)
  • Orders received by 1.00pm on Friday – (We always aim to deliver on the following Monday BUT can be 3 to 5 working day)
  • Orders placed on Saturday or Sunday – (We alaways aim to deliver on the following Tuesday BUT can be 3 to 5 working day)
  • Delivery Times (Basements / Damp Proofing / Water Proofing / Membranes / Power Tools / Wall Ties / Crack Stitching Kits)
  • Orders received by 2.00pm, Monday to Thursday – (We always aim for next day delivery)
  • Orders received by 1.00pm on Friday – (We always aim to deliver on the following Monday)
  • Orders placed on Saturday or Sunday – (We always iam to deliver on the following Tuesday
    Delivery Charges

Building Materials, Damp, Basement, Wall Ties, Clothing, etc

  • Delivery charges of £5.99 inc. VAT will apply to all orders under £75.00 (excluding VAT). Orders over £75 are shipped at no cost (exluding the areas below)
  • Paint, Spray Paint and Liquids
  • Delivery charges for Paint, Spray Paint and Liquids is £9.59 inc VAT will apply to all orders under £75.00 (excluding VAT). Orders over £75 are shipped at no cost (excluding the areas below)

Due to courier costs we are unable to deliver to the following locations – Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.

Please Note

PLEASE NOTE : CUSTOMS / IMPORT TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER, SO PLEASE DOUBLE CHECK IF YOU ARE UNSURE AS BUILDERS SUPERSTORE ARE NOT RESONSIBLE FOR THESE CHARGES.

PLEASE NOTE THAT SOME LOCATIONS INCUR HIGHER POSTAGE RATE OF £19.20 – £19.99 Inc VAT THESE ARE :

Due to courier costs we are unable to deliver to the following locations – Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.

Payments & Delivery | Exclusions

 AB26 + All BT Postcodes
DD2 + All DG Postcodes
EH38, 43, 44, 45, 46
All GY Postcodes
All HS Postcodes
All IM Postcodes
All IV Postcodes
All JE Postcodes
KA27 All
KW Postcodes
KY13
PA20, PA28, PA29, PA30, PA31,PA34, PA35, PA37, PA38 PA41 +
PH3 +
P030 – PO41
All TD Postcodes (Except TD15)

TR21 – TR25
All ZE Postcodes
Mainland Europe
Grampian
Northern Ireland (£40.00)
Republic of Ireland
Tayside
Dumfries & Gallowoy
Border Counties
Guernsey & Offshore Islands (NOT Delivering at moment)
Isle of Man (NOT Delivering at moment)
Highlands
Jersey (NOT Delivering at moment)
Isle Of Wight (NOT Delivering at moment)
Isle of Scilly & Offshore Islands

Free UK Wide Shipping to most UK postcodes

On All Orders Above £75 + VAT (excludes NI and Ireland) - see delivery page for details.

Easy 30 days returns

30 Days Money Back Guarantee

Free Expert Advice

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